Privacy Policy
Last Updated - 16/12/2019
The Intrax Privacy Policy applies to the websites and mobile applications operated by Intrax, Inc. and its affiliated businesses and brands. The Intrax Privacy Policy encompasses both Data Privacy and Cookie usage. It is intended to apply uniformly around the globe wherever Intrax does business. For the purposes of this policy and supporting documentation, Intrax shall mean: International Training and Exchange, Inc, and its wholly owned subsidiaries and named affiliates. You should not assume that the Intrax Privacy Policy extends to websites that are not directly owned and operated by Intrax.
Guiding Principles
Intrax uses these principles to guide us in respecting your privacy on our websites:
Your personal information is used to engage in a relationship between you, Intrax and/or our designated affiliates and partners.We believe you share information with us for a purpose. We will use your personal information in ways that are consistent with your request.
We understand that your interests and goals may change. We will make it possible for you to tell us about these changes, and we will respect those changes.
We accept that you are entitled to a clear description of what types of information we collect directly or indirectly from you and what we do with it and have detailed that information in our Privacy Policy.
We understand that the legal framework for protecting your privacy is important to both of us, and we regularly update our policies and practices to comply with applicable data protection laws and regulations, including the E.U.’s General Data Protection Regulation.
We try to make it easy for you to raise privacy or data protection questions or concerns directly to someone who can address your concern and/or implement corrective action.
We will use commercially reasonable measures in our systems and business processes to protect your personal information from misuse and provide you with a mechanism to opt out of future uses.
Policy Acceptance
Your acceptance of these terms
By using the Intrax website(s), you consent to the Intrax Privacy Policy.
Please address any questions, concerns or comments you have about this policy to:
email: privacy@intraxinc.com
phone: +1.415.434.1221
mail: Intrax, Inc.
Attn: Privacy Officer
600 California Street, 10th Floor
San Francisco, California, 94108
United States of America
GDPR Sensitive Data Handling Consent
Collection, Processing and Use of Personal DataThe responsible handling of your data is important to us! In order to complete the au pair application, AuPairCare will ask you to provide information about yourself. This includes information about you, your family, your childcare experience, photos and video, and other related information. All items are important for the application process as they determine your eligibility for the program, as well as help match you with a caring American host family.
We also ask you questions about sensitive topics, such as your health, your religion and your country of origin. The health information is collected by self-disclosure and verified through a form completed and signed by your doctor. In individual cases, participation in the program may not be possible due to health restrictions. We also require you submit a police background check from your home country to help us determine your program eligibility.
AuPairCare is responsible for the processing of data in the context of the application process within the meaning of the Basic Data Protection Ordinance in relation to the European Union General Data Protection Regulation. You can find more detailed data protection information by clicking HERE
I agree that my personal data and especially the information on my health, religion, criminal background and ethnic origin, may be collected, processed and used by AuPairCare and passed on to the partner organisation in my home country since this is necessary for the application procedure. I am aware that the submission of this data is voluntary and that I can revoke my consent at any time. Furthermore, I am aware that participation in the au pair application procedure and placement with a host family is not possible without this consent.
Collection, Processing and Use of Personal DataThe responsible handling of your data is important to us! In order to complete the au pair application, AuPairCare will ask you to provide information about yourself. This includes information about you, your family, your childcare experience, photos and video, and other related information. All items are important for the application process as they determine your eligibility for the program, as well as help match you with a caring American host family.
We also ask you questions about sensitive topics, such as your health, your religion and your country of origin. The health information is collected by self-disclosure and verified through a form completed and signed by your doctor. In individual cases, participation in the program may not be possible due to health restrictions. We also require you submit a police background check from your home country to help us determine your program eligibility.
AuPairCare is responsible for the processing of data in the context of the application process within the meaning of the Basic Data Protection Ordinance in relation to the European Union General Data Protection Regulation. You can find more detailed data protection information by clicking HERE
I agree that my personal data and especially the information on my health, religion, criminal background and ethnic origin, may be collected, processed and used by AuPairCare and passed on to the partner organisation in my home country since this is necessary for the application procedure. I am aware that the submission of this data is voluntary and that I can revoke my consent at any time. Furthermore, I am aware that participation in the au pair application procedure and placement with a host family is not possible without this consent.
Scope
Data Privacy applies to any information collected on any Intrax website that you visit. It also applies to information provided by you and collected by us via other methods of interaction with Intrax, including direct marketing campaigns, events, and personal requests for information.
The information we collect may include data you explicitly provide to us (e.g., completing an information request form) as well as implicit information obtained from your interactions with our website (e.g., we may infer interest in one of our programs from the web pages you visit). The information you voluntarily provide us through our websites will be used to respond to your explicit or implied requests. This policy also applies to email “opt-in” requests we receive in association with your email address.
Data Privacy does not apply to the following:
information collected by affiliated or third party websites not controlled by Intrax, regardless of whether these sites claim to be Intrax business partners; and/or
information collected by affiliated or third party websites which you have accessed via links from an Intrax website.
You should not assume that the Intrax Privacy Policy extends to websites that are not directly owned and operated by Intrax.
Consent
When you browse an Intrax website and/or create a website user identity, we will assume that you have provided consent for collecting, using and disclosing of your personal information in accordance with the Intrax Privacy Policy. If you do not agree to the collection, use and disclosure of your personal information in this way, you should not make use of any Intrax websites.
We may ask you to provide additional consent if we need to use your personal information for purposes not covered by the Intrax Privacy Policy. In particular, we will ask for your consent in collecting information related to your health and to your background check. You are not obliged to provide such consent. If you decide not to provide consent, your access to some site activities and/or business offers may be restricted.
If you are a child of an age where parental consent is required in your country, you must have one of your parents or your guardian review and accept the terms of the Intrax Privacy Policy on your behalf.
When you choose to create a unique user account identity on an Intrax website, we will collect personal information necessary for us to maintain and preserve your user identity and information, including your personal login and password credentials, geographical location, language preference and other information we need to provide you with content that is of interest to you.
Information We May Collect
In the Intrax Privacy Policy, your "personal information" means information or pieces of information that allow you to be positively identified. This typically includes information such as your name, address, profile picture, email address, and telephone number, but it may also include other information such as your computer’s IP address, Intrax website pages you visit, preferences and information about your lifestyle, hobbies, and interests.
Explicit Information Collection
We may collect information from you directly when you provide us with personal information. For example, you may complete an Information Request form, register for a public event, or initiate an Intrax program application. The types of information we may collect from you may include:
Name
Postal address
Telephone number
Email address
Gender
Date of Birth
Geographic location
Program and location of interest
UserID
Credit card or other payment details
Content, blog/social media posts and/or other content you post on an Intrax website
Health-related information
Information necessary to check your background
Any other personal information you provide.
Cookie Use
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used throughout the online community to improve the user experience, as well as to provide certain information to the owners of the site. Intrax websites may ask you to allow your browser to set various cookies. You may need to configure your browser to allow first-party cookies to be set by the Intrax website to achieve full access to the Intrax website functionality. See the separate Intrax Cookies section for information about specific cookies we set and how we use that information.
How We Use Information
We use information which you provide to us strictly for Intrax business purposes and related communications. We will not sell or otherwise commercially share your information with third-parties without first requesting your explicit consent to such sharing.
Generally, information you provide to us will be used to respond to specific request(s) you have made to us, or in the aggregate form, to help us deliver a better website experience to you on all our websites and to enhance our business efficiency and effectiveness with you. We may use your personal information to:
Send you information that you have requested
Respond to your questions or comments
Evaluate how you use and navigate the Intrax website
Assess how you respond to various website program and service descriptions
Analyse the effectiveness of our advertisements and promotions
Personalise your website experience, as well as to evaluate (anonymously and in the aggregate) statistics on website activity, such as what time you visited it, whether you’ve visited it before and what site referred you to specific Intrax website pages
Make the Intrax websites easier to use and navigate
Enhance return website visit experience by remembering preferences and/or past decisions
Collect information about the device you are using to view the Intrax website, such as your IP address or the type of Internet browser you are using, to help us deliver an optimised browsing experience to you and other website visitors
Contact you regarding programs in which you have expressed interest or that we believe you may be interested in given your past browsing behaviour.
We will use your personal information for this purpose if you have given consent for such use or you have previously requested such program or service information from us and the communication is relevant or related to that prior request and made within any timeframes established by applicable laws and/or customary business practices suggest products or services (including those of relevant third parties) which we think may be of interest to you offer you the opportunity to take part in competitions and/or promotions request your participation in post-program events and other marketing activitiesWhere we collect personal information for a specific purpose, we will not keep it any longer than is necessary to respond to your request, unless we are required to retain access to the information for business, legal, or government compliance reasons. In order to protect information from accidental or malicious destruction, when we delete information from our active online servers we may not immediately delete residual copies from our backup servers or remove information from our archive systems. We will utilise manual and automated processes and procedures to ensure that any recovery from back-up operations do not restore data which you have requested us to delete.Stop Use
At any time, you can tell us to stop making contact with you for one, several or all of our Intrax programs. You can do this in a number of ways including:
Utilise the Opt-out or unsubscribe links found in the trailer of email messages, newsletters and other electronic forms of communication.
Login to your personal account with us and change your privacy settings to your desired level of communication.
Contacting us at:
email: privacy@intraxinc.com
phone: +1.415.434.1221
mail: Intrax, Inc.
Attn: Privacy Officer
600 California Street, 10th Floor
San Francisco, California
94108
United States of America
After you have told us to stop communicating with you, certain actions you take may be interpreted by us as a change to this request. For example, if you subsequently visit an Intrax website and take some action that re-initiates contact with us, we will assume that you have changed your mind and are again interested in one or more Intrax website program(s) and/or service(s). When you do this, we may initiate various website and off-website forms of communication with you.
Please note that even after a request to stop communicating with you, we may be required by business conditions and/or legal stipulations to maintain an accurate history of our mutual business relationship, and to communicate with you as required by the nature of the existing or historical business relationship.
Information Sharing
We may disclose your personal information to other Intrax offices, employees, contractors and/or our agents who are tasked with the responsibility to respond to the specific type of request you have made. In some cases, we may share your information with 3rd parties who act as our Agent or Partner.
We utilise various automated systems to enhance our ability to efficiently and accurately utilise the information you provide to us. Some of these systems are owned and operated by Intrax, while others are “cloud-based” systems leased and/or licensed to Intrax and in which data access is exclusively limited to Intrax-authorised users. In responding to information we collect from you, we may utilise these systems to fulfill information requests, maintain active communications, update marketing campaign information, analyse aggregated market characteristics, provide customer support services, or support other business processes as they relate to the nature of your request.
In the event that Intrax or any part thereof were to undergo any legal re-organisation, be sold in part or in whole to a third party, or acquire another business and integrate such existing businesses into a new entity, you agree that any personal information we have about you, whether directly or indirectly provided, may be transferred to that re-organised entity or acquiring third party.
We may disclose personal information if required to do so by law, court order, for the purposes of prevention of fraud or other crime, and/or if we believe that such action is necessary to protect and defend the rights, property or personal safety of Intrax, Inc., the various Intrax websites, and/or visitors to the various Intrax websites.
International Transfers
Intrax operates as a global business. Therefore, information that you provide to us via a website or other media may be transferred to countries outside of the country in which you live, or the economic or political controlling authority under which you live.
By example, you may live in the European Economic Area (“EEA”) and request information about global internship opportunities. Response to your request may require that we place information you provided to us on servers located in non-EEA controlled locations, or that we make such information provided by you available to our staff or agents in non-EEA controlled locations. If we transfer your information outside the EEA in this way, we will take steps to ensure that your privacy rights continue to be protected, including under the E.U.s General Data Protection Regulation.
If you reside in the EEA, Intrax will provide you, on request, with the following opportunities:
To have your personal information corrected, restricted, or erased, subject to any legal requirement for Intrax to retain certain information.
To have your personal information transferred to a third party in a structured and commonly used standard electronic format, except to the extent that Intrax has anonymised such information.
To know which third-parties or categories of third-parties have received your personal information.
The period of time for which your personal information will be stored or the criteria used to determine that period.
To contact Intrax’s Data Protection Officer with any question or complaint, at the following email address: DPO@intraxinc.com.
Data Privacy applies to any information collected on any Intrax website that you visit. It also applies to information provided by you and collected by us via other methods of interaction with Intrax, including direct marketing campaigns, events, and personal requests for information.
The information we collect may include data you explicitly provide to us (e.g., completing an information request form) as well as implicit information obtained from your interactions with our website (e.g., we may infer interest in one of our programs from the web pages you visit). The information you voluntarily provide us through our websites will be used to respond to your explicit or implied requests. This policy also applies to email “opt-in” requests we receive in association with your email address.
Data Privacy does not apply to the following:
information collected by affiliated or third party websites not controlled by Intrax, regardless of whether these sites claim to be Intrax business partners; and/or
information collected by affiliated or third party websites which you have accessed via links from an Intrax website.
You should not assume that the Intrax Privacy Policy extends to websites that are not directly owned and operated by Intrax.
Consent
When you browse an Intrax website and/or create a website user identity, we will assume that you have provided consent for collecting, using and disclosing of your personal information in accordance with the Intrax Privacy Policy. If you do not agree to the collection, use and disclosure of your personal information in this way, you should not make use of any Intrax websites.
We may ask you to provide additional consent if we need to use your personal information for purposes not covered by the Intrax Privacy Policy. In particular, we will ask for your consent in collecting information related to your health and to your background check. You are not obliged to provide such consent. If you decide not to provide consent, your access to some site activities and/or business offers may be restricted.
If you are a child of an age where parental consent is required in your country, you must have one of your parents or your guardian review and accept the terms of the Intrax Privacy Policy on your behalf.
When you choose to create a unique user account identity on an Intrax website, we will collect personal information necessary for us to maintain and preserve your user identity and information, including your personal login and password credentials, geographical location, language preference and other information we need to provide you with content that is of interest to you.
Information We May Collect
In the Intrax Privacy Policy, your "personal information" means information or pieces of information that allow you to be positively identified. This typically includes information such as your name, address, profile picture, email address, and telephone number, but it may also include other information such as your computer’s IP address, Intrax website pages you visit, preferences and information about your lifestyle, hobbies, and interests.
Explicit Information Collection
We may collect information from you directly when you provide us with personal information. For example, you may complete an Information Request form, register for a public event, or initiate an Intrax program application. The types of information we may collect from you may include:
Name
Postal address
Telephone number
Email address
Gender
Date of Birth
Geographic location
Program and location of interest
UserID
Credit card or other payment details
Content, blog/social media posts and/or other content you post on an Intrax website
Health-related information
Information necessary to check your background
Any other personal information you provide.
Cookie Use
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used throughout the online community to improve the user experience, as well as to provide certain information to the owners of the site. Intrax websites may ask you to allow your browser to set various cookies. You may need to configure your browser to allow first-party cookies to be set by the Intrax website to achieve full access to the Intrax website functionality. See the separate Intrax Cookies section for information about specific cookies we set and how we use that information.
How We Use Information
We use information which you provide to us strictly for Intrax business purposes and related communications. We will not sell or otherwise commercially share your information with third-parties without first requesting your explicit consent to such sharing.
Generally, information you provide to us will be used to respond to specific request(s) you have made to us, or in the aggregate form, to help us deliver a better website experience to you on all our websites and to enhance our business efficiency and effectiveness with you. We may use your personal information to:
Send you information that you have requested
Respond to your questions or comments
Evaluate how you use and navigate the Intrax website
Assess how you respond to various website program and service descriptions
Analyse the effectiveness of our advertisements and promotions
Personalise your website experience, as well as to evaluate (anonymously and in the aggregate) statistics on website activity, such as what time you visited it, whether you’ve visited it before and what site referred you to specific Intrax website pages
Make the Intrax websites easier to use and navigate
Enhance return website visit experience by remembering preferences and/or past decisions
Collect information about the device you are using to view the Intrax website, such as your IP address or the type of Internet browser you are using, to help us deliver an optimised browsing experience to you and other website visitors
Contact you regarding programs in which you have expressed interest or that we believe you may be interested in given your past browsing behaviour.
We will use your personal information for this purpose if you have given consent for such use or you have previously requested such program or service information from us and the communication is relevant or related to that prior request and made within any timeframes established by applicable laws and/or customary business practices suggest products or services (including those of relevant third parties) which we think may be of interest to you offer you the opportunity to take part in competitions and/or promotions request your participation in post-program events and other marketing activitiesWhere we collect personal information for a specific purpose, we will not keep it any longer than is necessary to respond to your request, unless we are required to retain access to the information for business, legal, or government compliance reasons. In order to protect information from accidental or malicious destruction, when we delete information from our active online servers we may not immediately delete residual copies from our backup servers or remove information from our archive systems. We will utilise manual and automated processes and procedures to ensure that any recovery from back-up operations do not restore data which you have requested us to delete.Stop Use
At any time, you can tell us to stop making contact with you for one, several or all of our Intrax programs. You can do this in a number of ways including:
Utilise the Opt-out or unsubscribe links found in the trailer of email messages, newsletters and other electronic forms of communication.
Login to your personal account with us and change your privacy settings to your desired level of communication.
Contacting us at:
email: privacy@intraxinc.com
phone: +1.415.434.1221
mail: Intrax, Inc.
Attn: Privacy Officer
600 California Street, 10th Floor
San Francisco, California
94108
United States of America
After you have told us to stop communicating with you, certain actions you take may be interpreted by us as a change to this request. For example, if you subsequently visit an Intrax website and take some action that re-initiates contact with us, we will assume that you have changed your mind and are again interested in one or more Intrax website program(s) and/or service(s). When you do this, we may initiate various website and off-website forms of communication with you.
Please note that even after a request to stop communicating with you, we may be required by business conditions and/or legal stipulations to maintain an accurate history of our mutual business relationship, and to communicate with you as required by the nature of the existing or historical business relationship.
Information Sharing
We may disclose your personal information to other Intrax offices, employees, contractors and/or our agents who are tasked with the responsibility to respond to the specific type of request you have made. In some cases, we may share your information with 3rd parties who act as our Agent or Partner.
We utilise various automated systems to enhance our ability to efficiently and accurately utilise the information you provide to us. Some of these systems are owned and operated by Intrax, while others are “cloud-based” systems leased and/or licensed to Intrax and in which data access is exclusively limited to Intrax-authorised users. In responding to information we collect from you, we may utilise these systems to fulfill information requests, maintain active communications, update marketing campaign information, analyse aggregated market characteristics, provide customer support services, or support other business processes as they relate to the nature of your request.
In the event that Intrax or any part thereof were to undergo any legal re-organisation, be sold in part or in whole to a third party, or acquire another business and integrate such existing businesses into a new entity, you agree that any personal information we have about you, whether directly or indirectly provided, may be transferred to that re-organised entity or acquiring third party.
We may disclose personal information if required to do so by law, court order, for the purposes of prevention of fraud or other crime, and/or if we believe that such action is necessary to protect and defend the rights, property or personal safety of Intrax, Inc., the various Intrax websites, and/or visitors to the various Intrax websites.
International Transfers
Intrax operates as a global business. Therefore, information that you provide to us via a website or other media may be transferred to countries outside of the country in which you live, or the economic or political controlling authority under which you live.
By example, you may live in the European Economic Area (“EEA”) and request information about global internship opportunities. Response to your request may require that we place information you provided to us on servers located in non-EEA controlled locations, or that we make such information provided by you available to our staff or agents in non-EEA controlled locations. If we transfer your information outside the EEA in this way, we will take steps to ensure that your privacy rights continue to be protected, including under the E.U.s General Data Protection Regulation.
If you reside in the EEA, Intrax will provide you, on request, with the following opportunities:
To have your personal information corrected, restricted, or erased, subject to any legal requirement for Intrax to retain certain information.
To have your personal information transferred to a third party in a structured and commonly used standard electronic format, except to the extent that Intrax has anonymised such information.
To know which third-parties or categories of third-parties have received your personal information.
The period of time for which your personal information will be stored or the criteria used to determine that period.
To contact Intrax’s Data Protection Officer with any question or complaint, at the following email address: DPO@intraxinc.com.